The Participant agrees that the Order once placed will not be cancelled and return will be guided by the return policy of Vivo India, this shall be irrespective of acceptance or rejection of the Device by the Delivery Personnel. Vivo India shall not be responsible for any delay on part of a third party including the courier agency, in pickup of the Device.

The residents of any state within territory of India, wherever else prohibited by Law, shall not be entitled to participate in this Offer as applicable. The participation in the Offer is open only for the Offer Period for Indian citizens of 18 years of age or above. By agreeing to participate in the Offer, the Participant hereby represent, warrant and covenant that:. The Device along with all its accessories, wherever applicable, under the Offer is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc.

By participating in this Offer the Participant agrees and understands that all transactions on Platform are subject to the terms and conditions associated with creating a Vivo India account. The residents of any state within territory of India, wherever prohibited by Law shall not be entitled to participate in this Offer as applicable.

Appple iPhones

Vivo India reserve the right to cancel, modify, extend, or withdraw the Offer prematurely at their sole and absolute discretion. The license to use the Publicity Material shall survive the termination or expiry of this Offer. This Offer is neither assignable nor transferable under any circumstance, unless specifically provided hereunder. I, DoT or any other regulatory body. In the event amicable settlement fails, dispute shall be referred for Arbitration to a Sole Arbitrator to be appointed by Vivo India whose decision shall be final and binding on all.

The place of arbitration shall be Delhi. The Courts at Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer. You will receive the payment in your account, after a successful device pickup.

Samsung Upgrade: Mobile exchange deals with additional bonus offer up to INR 6000*

Please add your payment details on this link sent by Cashify. Please note that this link is valid till next 48 hours. Cashify will initiate your device pickup, once you submit the payment details via the shared link. For any queries, please write us at- exchange cashify. Team Cashify! Back Add new address. How To Avail? Get exchange Bonus The final quote generated is excluding extra exchange bonus if any.

The price of a device depends on the correct input given by you while taking quote : here you will enter working conditions of camera, buttons, wifi, physical condition of device, availability of accessories, warranty and age of device, so overall quality and condition of the device will give you quote for your device. Your exchange device would be picked up in hours post-delivery of the new device.

Pick up address cannot be changed later. After evaluation of your old device, our executive will pay you instantly in cash or bank transfer as per the discretion of Cashify. Under such circumstances, our representative will present you a fresh quote as per the actual condition of the gadget. If you agree, then we will pay you the re-quoted amount on the spot. You may also choose to cancel the pickup if the re-quoted value is not up to your mark, without any risk of paying.

This results in reduction in the price of the device.

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Once a phone is sold to us, we repair it and rectify whatever issues it might have. Following which, we sell these devices to retailers so that they can be further sold to customers looking to buy second-hand devices. We will not damage a product that we buy. Rest assured that your phone is in safe hands. Apart from that, we will also be requiring a xerox copy of your ID proof or a photo of your identity proof that will be taken by our representative on Cashify Partner app. Also, we only accept Indian invoices for warranty purposes.

All items with Non-Indian invoice will be considered out of warranty.


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This is because most gadgets bought outside India have warranty valid in the country of origin and not in India. Normal wear and tear is acceptable.

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Ensure that you share correct details of the used product, so that the delivery associate can validate the same successfully before delivering the new product. It is preferred that you return the used product with its original accessories and packaging. However, it is not mandatory. You may complete the exchange process without the original accessories and packaging. The used product will be picked up from you by the delivery associate at the time of delivery of your new product, provided the condition of the used product matches what was entered at the time of placing the order.

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No, currently, you can only exchange a used product of one category to purchase a new product of the same category. For example, you can only exchange a used laptop to purchase a new laptop. You cannot exchange a used laptop to purchase a new TV. No, once the order is submitted, you must exchange the used product that was described at the time of ordering. The Exchange Offer value that is applied on the used order is applied based on the used product details that were entered. If the details entered do not match the used product that is submitted for exchange at the time of delivery, the delivery of the new product will be suspended and the order will be cancelled.

Once a used product has been picked up from you, we will not be able to return it as it would have already been collected and processed by our third-party exchange partners.

How To Avail?

In case you have returned your order for a refund, subject to the return policy, an Amazon Gift card issued by QwikCilver Solutions Private Limited, equivalent to the Exchange Offer value will be credited to your Amazon. See Exchange Offer — Terms and Conditions. The list of used products accepted under the Exchange Offer program is dependent on our exchange partners and hence is dynamic.


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You must ensure to delete all the data on your device before handing it over to be exchanged. Amazon or its affiliates, the seller, the exchange partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the phone, and you cannot approach any of the above parties for any retrieval or deletion of the data on your used device.

The IMEI number can also be found inside the battery compartment, in phone settings, or listed on the original packaging. Skip to main content.


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